Customer Service & Retention Templates

Customer service and retention templates for ticketing, NPS surveys, and win-back campaigns.

Customer Service Workflow

Beginner

Complete customer service workflow with ticket management, response templates, and escalation procedures.

Ticket Management Response Templates Escalation Procedures
📊 18 steps ⏱️ 2.5 hours ⭐ 4.7/5

Live Chat Automation

Intermediate

Advanced live chat automation with chatbot setup, FAQ integration, and human handoff procedures.

Chatbot Setup FAQ Integration Human Handoff
📊 24 steps ⏱️ 3.5 hours ⭐ 4.8/5

Customer Onboarding

Beginner

Complete customer onboarding process with welcome sequences, product tutorials, and success milestones.

Welcome Sequences Product Tutorials Success Milestones
📊 16 steps ⏱️ 2 hours ⭐ 4.6/5

Churn Prevention System

Advanced

Advanced churn prevention system with predictive analytics, intervention campaigns, and retention strategies.

Predictive Analytics Intervention Campaigns Retention Strategies
📊 32 steps ⏱️ 5 hours ⭐ 4.9/5

Customer Feedback System

Beginner

Complete customer feedback system with survey design, response collection, and action planning.

Survey Design Response Collection Action Planning
📊 14 steps ⏱️ 2 hours ⭐ 4.7/5

NPS Survey Automation

Intermediate

Automated NPS survey system with follow-up sequences, promoter campaigns, and detractor recovery.

Follow-up Sequences Promoter Campaigns Detractor Recovery
📊 20 steps ⏱️ 3 hours ⭐ 4.8/5